3-Year Limited Warranty

Relic Rove 3-Year Limited Warranty

Relic Rove stands behind the quality and craftsmanship of our products. Relic Rove products are covered by this 3-Year Limited Warranty against defects in materials and workmanship under normal, intended use, subject to the terms and exclusions below.

Who and What This Warranty Covers

This Limited Warranty applies to Relic Rove products purchased by the original purchaser from Relic Rove or an authorized Relic Rove seller.

Proof of purchase may be required to verify the purchase date and warranty eligibility.

This warranty applies only to the Relic Rove product itself. It does not cover cards, collectibles, electronics, accessories, personal property, or other items carried in, attached to, or stored with the product.

Warranty Period

Coverage lasts for three (3) years from the original date of purchase.

A warranty claim must relate to a covered defect that occurs during the warranty period. If you notify Relic Rove of a covered defect during the warranty period, expiration of the warranty while the claim is being evaluated will not, by itself, end your claim.

What Is Covered

This Limited Warranty covers defects in materials or workmanship that arise during normal, intended use.

Depending on the product and circumstances, covered defects may include manufacturing-related failures involving:

Stitching or seams
Zippers or zipper hardware
Straps or handles
Buckles or other hardware
Structural components
Materials that fail prematurely because of a manufacturing defect

Coverage is determined after Relic Rove evaluates the product and the circumstances of the claim.

What Is Not Covered

This Limited Warranty does not cover damage or deterioration resulting from:

Normal wear and tear
Normal cosmetic changes from use
Scratches, scuffs, abrasions, stains, fading, discoloration, or other cosmetic wear that does not materially affect product function
Misuse, abuse, neglect, or accidents
Improper handling or storage
Overloading or carrying loads beyond the product's intended use
Cuts, punctures, or damage caused by sharp objects
Exposure to corrosive, hazardous, or inappropriate substances
Fire, flooding, extreme heat, or other external causes unrelated to a defect in materials or workmanship
Failure to follow applicable product-care or maintenance instructions
Modifications or alterations to the product
Repairs or other work that causes the claimed damage
Loss or theft
Damage occurring during transportation that is not related to a defect in the product

Use of a third-party repair service, accessory, or product does not by itself void this warranty. However, damage caused by an unauthorized modification, repair, accessory, service, or other third-party action is not covered.

Cards, Collectibles, and Other Contents

Relic Rove products are designed to help protect, organize, and transport collector gear. No backpack, sling, case, or other carrying product can eliminate all risk of damage, loss, or theft.

To the maximum extent permitted by applicable law, Relic Rove is not responsible under this Limited Warranty for damage to or loss of trading cards, graded cards, collectibles, electronics, cash, personal property, or other contents carried in or stored with a Relic Rove product, or for incidental or consequential damages arising from such loss or damage.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you.

What Relic Rove Will Do

If Relic Rove determines that a product has a defect covered by this Limited Warranty, Relic Rove will, at its discretion and as appropriate under applicable law:

Repair the product;
Replace the product with the same product, if reasonably available;
Replace it with a comparable product if the original product is no longer available; or
Provide another appropriate remedy.

Replacement products or components may differ in color, design, or specifications when the original version is no longer available.

Relic Rove will not charge for an approved warranty repair or replacement itself. Any shipping responsibilities or costs associated with a warranty claim will be communicated before a product is returned.

How to Submit a Warranty Claim

Before sending a product to Relic Rove, please contact us at:

support@relicrove.com

Please include:

Your full name
Order number or other proof of purchase
Product name
Approximate purchase date
A description of the issue
Clear photographs showing the claimed defect

Relic Rove may request additional photographs or information reasonably necessary to evaluate the claim.

Please do not send a product to Relic Rove until you have received return instructions from our support team.

Warranty Evaluation

Submitting a claim does not automatically mean the product qualifies for warranty coverage.

Relic Rove will evaluate the available information and, when necessary, inspect the product to determine whether the issue resulted from a covered defect in materials or workmanship.

We aim to handle warranty claims fairly and reasonably.

Implied Warranties and Other Consumer Rights

This Limited Warranty does not disclaim or exclude implied warranties or other rights that cannot legally be disclaimed or excluded.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Nothing in this Limited Warranty is intended to limit rights available to you under applicable federal, state, or local consumer-protection law.

Questions

Questions regarding this Limited Warranty or a potential warranty claim can be sent to: